Refund policy

 

RETURNS POLICY

At REVOK, every piece is released intentionally and in limited quantities. Please read our policy carefully before purchasing.

RETURNS & EXCHANGES (30 DAYS)

We accept returns within 30 days of purchase for items that are:

  • Unworn

  • Unwashed

  • In original condition with all tags attached

Refunds are not offered for change of mind, incorrect sizing, or personal preference.

Return shipping costs are the responsibility of the customer unless the item is deemed faulty.

To initiate a return, please contact us at:

📧 support@revok.com.au

Include:

  • Your order number

  • Reason for return

  • Clear photos of the item (if requested)

Items returned outside the 30-day window will not be accepted.

FAULTY OR INCORRECT ITEMS

We take quality seriously. If you receive an item that is:

  • Faulty

  • Damaged on arrival

  • Incorrect (wrong item sent)

Please contact us within 48 hours of delivery at:

📧 support@revok.com.au

Include:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

If confirmed, we will arrange a replacement, refund, or appropriate resolution in line with Australian Consumer Law.

SIZING

Sizing information is provided on all product pages.
It is the customer’s responsibility to review sizing details before purchasing.

Returns or exchanges for sizing issues are accepted within 30 days, subject to stock availability.

SHIPPING

REVOK is not responsible for delays, lost parcels, or damage once the order has been handed over to the shipping carrier.

Please ensure all shipping details are entered correctly at checkout.

AUSTRALIAN CONSUMER LAW

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

By purchasing from REVOK, you agree to this Returns Policy.

REVOK