Shipping policy

 

SHIPPING POLICY

REVOK

Last updated: 14 December 2025

OVERVIEW

This Shipping Policy outlines how orders placed with REVOK are processed, shipped, and delivered. By placing an order, you agree to the terms set out below.

ORDER PROCESSING

All orders are processed after payment is successfully received.

Orders are typically processed within 1–5 business days, excluding weekends and public holidays.

During drops, launches, or high-volume periods, processing times may be longer.

Once your order has been shipped, you will receive a confirmation email with tracking details where available.

SHIPPING DESTINATIONS

REVOK currently ships from Australia.

We may offer:

  • Domestic shipping within Australia

  • International shipping (where available)

Available shipping options and rates will be shown at checkout.

SHIPPING RATES

Shipping costs are calculated at checkout or included in the product price where stated.

All prices are displayed in Australian Dollars (AUD) unless otherwise specified.

DELIVERY TIMES

Delivery times are estimates only and are not guaranteed.

Estimated delivery times may vary depending on:

  • Your location

  • The shipping carrier

  • Customs processing (for international orders)

  • Peak periods, drops, or unforeseen delays

REVOK is not responsible for delays caused by shipping carriers, customs, weather events, or circumstances beyond our control.

CUSTOMS, DUTIES & TAXES

For international orders, customs duties, taxes, and import fees may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise.

RISK OF LOSS

Once an order has been handed over to the shipping carrier, risk of loss and title pass to the customer.

REVOK is not responsible for lost, stolen, or delayed parcels once they are in the carrier’s possession.

INCORRECT ADDRESS

Please ensure all shipping details are correct at checkout.

REVOK is not responsible for orders shipped to incorrectly entered addresses. If a parcel is returned due to an incorrect address, reshipping costs will be the responsibility of the customer.

FAILED DELIVERY / UNCLAIMED PARCELS

If a delivery attempt is unsuccessful or a parcel is unclaimed and returned to us, reshipping fees may apply.

CONTACT INFORMATION

For shipping-related enquiries, contact us at:

📧 support@revok.com.au
📞 0444 522 537

REVOK